Case Study – Vow Wholesale

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  • Most competitive rates

A little more about Vow Wholesale…


VOW Wholesale’s legacy began back in 1852 as John Heath, delivering stationery products around the Birmingham area. Since then the business has grown through mergers and acquisitions until VOW was formed in 2008.

They have expanded their portfolio and service offering, striving to become the first-choice wholesaler of business supplies in the UK by offering choice, flexibility and an outstanding customer experience.

VOW offers both products and services that include: furniture, technology and IT supplies, office supplies, distribution services, marketing and publications.

vow wholesale security

What was the security risk?


This case study highlights the role and effectiveness of our gatehouse security services. Gatehouse security plays a crucial role in controlling access, maintaining site security, and providing a visible deterrent against potential threats.

This case study focuses on the implementation of gatehouse security services as VOW wholesale were not happy with their current security provider as they were unable to fulfil the shifts they required.

The existing access control measures were inadequate, leading to unauthorised individuals gaining entry to the site, posing security risks and potential threats to the facility, personnel, and assets.

The site lacked an efficient system for verifying the identity of visitors, contractors, and deliveries. This posed challenges in controlling access and ensuring that only authorised individuals entered the premises.

How did we help them?

We have been working with Vow Wholesale since November 2021 at their main site in Birmingham.

We deployed highly trained and licensed security personnel to manage the gatehouse security operations. Our security guards were responsible for verifying the identity of all individuals entering or exiting the site, enforcing access control policies, conducting thorough searches when necessary, and ensuring compliance with site-specific security protocols.

Our gatehouse security personnel conducted rigorous screening of all visitors, contractors, and deliveries entering the site. This included identity verification, vehicle inspections, bag checks, and scanning for prohibited items or substances. Our professional security guards were trained to identify potential security threats and respond appropriately.

Region Security Guards captured essential details, including identification, purpose of visit, duration of stay, and vehicle information. Gatehouse security personnel managed the system, ensuring accurate records and facilitating efficient visitor management.


"Services provided were excellent! Punctuality was excellent, management was well organised, and communication with both employees on duty and the management was excellent. I would definitely recommend your services and would not hesitate to use your services in the future."

british steel logo

"The security has been fantastic overall. Guard is an absolute superstar and please pass on our thanks. I have been very impressed and we would like to use Region if we have any holidays to cover in the future."


"We approached Region Security Guarding with an urgent need for security at a large site in Pineham, Northamptonshire. They provided us with a quotation within the hour and managed to resource a security guard for the following day. The security guard worked on the site for a two-month period and was punctual, reliable, and professional throughout. Any queries or requests that we had throughout this period, were actioned promptly by the Region Security manager. We would definitely recommend using Region Security, as they provided an excellent service for a reasonable price."


“A professional and reliable service. Always easy to contact and has never let us down with cover. No hesitation in recommending and competitively priced also. After using an unreliable costly company for several years it is a pleasure to do business with Region Security. Thank you Namrita and team!”

avon pharmacy logo

“Great company, professional services, friendly guards and helpful at times when required.”


oakapple group

“We have used Region security for quite a while now. Top notch service, great guards and helpful staff. We love Mo the guard and Namrita for all of their help/work. No need to try the other companies at all.”

Jones Skips

“Fantastic service, really could not have asked for more from them.”


"Due to increase in shoplifting the company supplied us with security guards. They proved to be very good and managed to catch many shoplifters. In fact some of them were our regular customers. In a few months our takings and profit has gone up. I would recommend Region Security Guarding anytime."

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