Case Study – Hackett

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A little more about Hackett…

Hackett first started back in 1983. When Jeremy Hackett opened his first store selling second-hand clothes and creating his own garments.

In 2024, the business’s reputation has grown. Hackett now has over 160 stores in more than 30 countries. Hackett is known for specialising in men’s jackets, trousers, shoes, and accessories. The business’s main aim is to merge traditional styles with more modern fits.

In the last few years, Hackett has partnered with well-known brands such as Polo, Henley, and Aston Martin. And now Hackett is considered one of the biggest menswear retailers.

hackett security

What was the security risk?

This case study is a good example of our retail security guards.

Retail stores often house valuable merchandise and assets. But this can often make them a frequent target for theft. Some stores face incidents of customers shoplifting. While others may have their own employees steal from them. Many people attempt to steal from retail premises to steal valuable items they can resell.

But in addition to shoplifting, retail shops also face many other threats. Some of these are fraud, abuse, vandalism, and property damage. One of the best ways to stop these threats is through security guards. Security personnel are known to be a visible deterrent to criminals.

Hackett was looking for some additional security protection for a few of their stores. They messaged us, and we quickly supplied them with a personalised security solution.

How did we help them?

We started protecting Hackett back in December 2022. We supply security coverage in their stores on Regent Street and Savile Row. The security protection we provide them with is retail security guards.

Our retail guards are trained to detect all signs of shoplifting. They thoroughly monitor all customers who enter the store and look out for suspicious activity. One way they do this is by conducting regular patrols around the store. These patrols allow our guards to review the store’s safety and quickly identify any shoplifters. If they do encounter a shoplifter, our guards will first contact the police. And then safety detains the shoplifters till the police arrive.

As well as identifying shoplifters, our guards will also provide the store with a safer working environment. One way they do this is through their strong security presence. Having a well-trained guard protecting a store, allows customers and employees to feel more confident about their safety.


"Services provided were excellent! Punctuality was excellent, management was well organised, and communication with both employees on duty and the management was excellent. I would definitely recommend your services and would not hesitate to use your services in the future."

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"The security has been fantastic overall. Guard is an absolute superstar and please pass on our thanks. I have been very impressed and we would like to use Region if we have any holidays to cover in the future."


"We approached Region Security Guarding with an urgent need for security at a large site in Pineham, Northamptonshire. They provided us with a quotation within the hour and managed to resource a security guard for the following day. The security guard worked on the site for a two-month period and was punctual, reliable, and professional throughout. Any queries or requests that we had throughout this period, were actioned promptly by the Region Security manager. We would definitely recommend using Region Security, as they provided an excellent service for a reasonable price."


“A professional and reliable service. Always easy to contact and has never let us down with cover. No hesitation in recommending and competitively priced also. After using an unreliable costly company for several years it is a pleasure to do business with Region Security. Thank you Namrita and team!”

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“Great company, professional services, friendly guards and helpful at times when required.”


oakapple group

“We have used Region security for quite a while now. Top notch service, great guards and helpful staff. We love Mo the guard and Namrita for all of their help/work. No need to try the other companies at all.”

Jones Skips

“Fantastic service, really could not have asked for more from them.”


"Due to increase in shoplifting the company supplied us with security guards. They proved to be very good and managed to catch many shoplifters. In fact some of them were our regular customers. In a few months our takings and profit has gone up. I would recommend Region Security Guarding anytime."

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