There were 77 physical assaults on staff and patients at New Cross Hospital in the last financial year 2016/17 – up from 44 the year before. There were also 165 occasions of verbal abuse on staff, and five against patients.
The Royal Wolverhampton NHS Trust, which runs the hospital, spent £243,454 on security over seven months in the last financial year. It equates to almost £35,000 a month.
New Cross Hospital employs at least 19 security officers covering buildings and the hospital site’s car parks and provides training to staff.
they also pay for a 24-hour control room and a surveillance CCTV system at the hospital.
A spokesman for the trust said the amount of money spent on security would not reduce, even if the number attacks dropped.
But he added: “Violence against our staff is something we take extremely seriously and do not tolerate. We provide specialist conflict resolution training for all frontline staff.
“This focuses on approaches that are designed to de-escalate situations where possible. Staff are actively encouraged to report incidents and due to the increase in staff at the trust we have seen an increase in figures.”
more at https://www.expressandstar.com/news/local-hubs/wolverhampton/2018/02/08/hospital-splashes-250k-on-security-after-spate-of-attacks-on-staff-and-patients/#T1o2mAwBjs4liOZp.99