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Tips for Customer Service as a Security Guard

Tips for Customer Service as a Security Guard

Whether customers are entering a shop, walking into an office, or entering a warehouse, a security officer is often their first point of contact with the business. Therefore, it is important to consider security guards as part of the customer experience. Guards will use their strong customer service skills to provide customers with a pleasant experience.

Top 5 Popular Security Guard Interview Questions

Top 5 Popular Security Guard Interview Questions

One of the key steps to getting a job as a security guard is the security interview. But what are the best ways to prepare yourself for a security guard interview? And what sort of questions will be asked?  We’ll be discussing this and more, such as the best ways you can prepare yourself for an interview for a security job, and we will be providing you with the five most popular security guard interview questions and answers.

How To Complain About A Security Guard Incident

How To Complain About A Security Guard Incident

Security companies often have strict guidelines for employees, and they will train them fully to ensure that they know how to effectively handle a number of different situations. And while most security guards follow the rules and their training, there may be the odd instance where they do not.

What Security Guard Services Do I Need For My Business?

What Security Guard Services Do I Need For My Business?

Whether you want to implement security guards in a retail business, office block, warehouse, or at a one-off event, it is essential that you decide which security guard services you require and how many guards you will need to keep your business safe. The number of security guards you employ will directly impact the security of your property and the safety and comfort of all those involved.

Are Security Officers Considered Law Enforcers?

Are Security Officers Considered Law Enforcers?

A police officer and security guard are often thought of as being quite similar as they both have a vital role of protection. But are security officers considered as law enforcers? We’ll be discussing this and more, such as if guards have the same authority as the police and what is the difference between the two.

What Are The Different Types Of Security Services?

What Are The Different Types Of Security Services?

The security guard industry is a huge part of the economy and has grown significantly in recent years; according to Statista, last year there were at least 304,800 people within the security industry. Despite its vast size, many people continue to mistakenly believe that the security services that are provided are all the same.

Should Security Guards Be In Schools?

Should Security Guards Be In Schools?

In recent years, UK schools have often become victims of crimes due to increased violence in schools and school buildings being left empty during the weekends and throughout the school holidays. This increase has left many people wondering what security for schools is like, and should security guards be in schools.

Where Do Security Guards Work?

Where Do Security Guards Work?

When you are becoming a security guard, it is important to consider where do security guards work. And well, security officers work in a wide range of roles across all industries and sectors. Many believe that officers do nothing but sit around, but this isn’t the truth at all.

How Much Do Security Guards Make?

How Much Do Security Guards Make?

Many people decide to become security guards, but how much do security guards get paid? And is the salary worth it? We’ll be discussing this and more, such as how much security guards get paid, what affects a guard’s salary, and whether being a security guard is good money.

What Is It Like To Be A Security Guard?

What Is It Like To Be A Security Guard?

Working as a security guard is becoming a more popular job option within the UK. According to the UK government, there were 64,226 active security guard licences last year. So, if you’re considering a career in the security industry as a security guard, then it is important to know as much about the role as possible.

Do Security Guards Wear Body Armour?

Do Security Guards Wear Body Armour?

The role of a security guard is to protect people and businesses and to do this, they need to be prepared for any situation. In recent years, violence against security guards has frequently hit the headlines, so this raises the question – do security guards wear body armour?

What Are Security Guards Allowed To Carry?

What Are Security Guards Allowed To Carry?

With reported increases in the number of violent attacks towards security guards, one question is raised often: what are security guards allowed to carry to protect themselves?

What Does A Security Guard Do?

What Does A Security Guard Do?

Security officers are often some of the most critical staff on-site at any given location. As they ensure that any location, whether it be a construction site or a retail business, is protected. And security guards can be the difference between a company swimming or sinking.

How Much Do Security Guards Cost?

How Much Do Security Guards Cost?

As a security company, a question we get asked a lot is “How much do security guards cost?”. And honestly, there is no exact answer to this question, as the cost of security can vary. But how much does it cost to hire security guards?

Can Security Guards Detain You or Touch You?

Can Security Guards Detain You or Touch You?

Security guards are employed by businesses and organisations for two main reasons to deter threats such as theft and vandalism and to deal with these issues if they arise. Some people believe that as guards are employed to deal with crime, they have the same rights and powers as those who work in the police force.

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